Project description/-goal: The project covers the development and configuration of ServiceNow tool based on the business needs .
The goal of the project is to: o customize the ITSM and ITOM processes and tools, to fulfill the business requirements. o design, develop, and maintain automation solutions, to reduce manual effort, errors and response time during all kind of workflow and processes
Scope of Task - The external contractor takes on the following tasks within the project, which are carried out independently: • Develop and configure ServiceNow for various ITSM and ITOM modules. • Design and execute test cases to guarantee quality of delivery. • Develop and maintain documentation for code, APIs, and system architecture. • Collaborate with Project Managers, Scrum Masters, and stakeholders to understand business requirements and translate them into technical solutions, . • Troubleshoot and resolve application issues, optimizing performance and scalability.
Requirement • Several years of product development experience. • Proven programming skills, experience with coding and scripting • Experience with Agile framework and methodology. • Excellent communication and collaboration skills. • Fluency in English. • Knowledge or Experience of ServiceNow development is a plus. • Certified ServiceNow Administrator is a plus.
Note: Must Location: Chengdu, China / onsite
项目描述/目标： 该项目包括根据来自企业的业务需求开发和配置 ServiceNow 工具。
该项目的目标是 o 定制 ITSM 和 ITOM 流程和工具，以满足系统的业务需求 o 设计、开发和维护自动化解决方案，以减少各种工作流和流程中的人工操作、错误和响应时间。